Privacy Policy

Introduction

Day Flooring Sales and Installation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://dayfloorcoveringinstallation.com, submit a contact form, or interact with our services. We operate in compliance with applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) where relevant.

By using our site, you agree to the practices described in this policy. If you do not agree, please do not use our website. We encourage you to review this policy periodically for any changes.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information You Provide: When you submit our contact form or request a consultation, we collect your name, email address, phone number, physical address (if provided), and any details in your message. This information is used solely to respond to your inquiry, schedule appointments, or provide flooring estimates.
• Automatically Collected Information: We may collect technical data such as your IP address, browser type, device information, operating system, referral sources, and usage data (e.g., pages visited, time spent on site, click patterns) through cookies, web beacons, or similar technologies. This helps us analyze trends and improve user experience.
• Other Information: If you interact with us via phone, email, or in-person consultations, we may collect additional details you provide, such as preferences for flooring types or project timelines.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries, scheduling consultations, providing quotes, and delivering flooring services.
• Improving our website functionality, content, and user experience based on usage patterns.
• Sending administrative communications, such as confirmations or updates related to your requests.
• Complying with legal obligations, resolving disputes, and enforcing our agreements.
• Conducting internal analytics to better understand our audience and optimize our marketing efforts.

We do not sell your personal information to third parties. All uses are limited to what's necessary for our services or as required by law.

Sharing Your Information

We may share your information in the following limited circumstances:

• Service Providers: With trusted vendors who assist in website operations, such as hosting providers, email services, or analytics tools (e.g., Google Analytics). These providers are contractually obligated to use your information only for the services they provide to us and to maintain confidentiality.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
• Legal Requirements: To comply with laws, regulations, court orders, or government requests; to protect our rights, property, or safety; or to prevent fraud.

We do not share your information with third parties for their own marketing purposes without your consent.

Cookies and Tracking Technologies

Our site may use essential cookies to function properly and analytics cookies (e.g., Google Analytics) to understand site usage. You can manage cookies through your browser settings.

Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies on our website. By using our site, you consent to the use of cookies as described here.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help us remember your preferences, understand site usage, and improve your experience. We also use similar technologies like pixels and local storage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, such as navigation and access to secure areas. These cannot be disabled without affecting site performance.
• Analytics Cookies: Help us analyze site traffic and usage patterns (e.g., via Google Analytics). This data is aggregated and anonymous, used to improve our services and content.
• Performance Cookies: Collect information about how visitors use our site, such as which pages are visited most often, to optimize speed and reliability.
• Functionality Cookies: Enable enhanced features, like remembering your preferences for future visits.

We do not use advertising or targeting cookies on this site.

How to Manage Cookies

You can control cookies through your browser settings: - Block or delete cookies from specific sites or all sites. - Set preferences for first-party vs. third-party cookies. - Use "Do Not Track" signals (though note that we do not currently respond to these signals).

Note: Disabling essential cookies may limit site functionality. For more information, visit allaboutcookies.org or your browser's help section.

Third-Party Cookies

We may use third-party services like Google Analytics, which set their own cookies. These are governed by their respective privacy policies. We do not control these cookies but ensure they align with our privacy standards.

Changes to Cookie Policy

We may update this policy. Changes will be posted here with an updated date.

Children's Privacy

Our website and services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly. If you believe a child has provided us with information, please contact us.

Third-Party Links

Our site may contain links to third-party websites (e.g., brand partners or social media). We are not responsible for their privacy practices. We encourage you to review their policies before providing information.

International Data Transfers

Our services are hosted in the United States. If you access our site from outside the U.S., your information may be transferred to and stored in the U.S., subject to U.S. laws. By using our site, you consent to this transfer.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for sensitive data in transit and secure storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on applicable laws (e.g., CCPA for California residents), you may have rights to:

• Access a copy of your personal information we hold.
• Correct inaccurate or incomplete information.
• Delete your personal information under certain circumstances.
• Opt out of the sale of your information (though we do not sell data).
• Limit the use of sensitive personal information.

To exercise these rights, submit a verifiable request via the contact information below. We will respond within the required timeframe (e.g., 45 days for CCPA requests) and will not discriminate against you for exercising your rights.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide our services, or comply with legal requirements. For example, contact form data is kept for up to 2 years for customer service purposes, after which it is securely deleted.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted here with an updated "Last updated" date. We may also notify you via email if significant changes affect your rights. Continued use of the site after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, contact us:

• Phone: (850) 903-3703

For CCPA requests, please specify "CCPA Privacy Request" in your communication.